Testimonials

THOROUGH & RESPONSIVE EFFORTS

I want to thank you and Rices Glass Company for your thorough and responsive efforts in getting our new windows perfect!  I appreciate every trip you made and each attempt to resolve matters that inevitably arise with new windows in an old building.  Mike Jones was terrific and ingenious in solving one of the final problems and we could not be more pleased and grateful.  I look forward to working with you again.” 

– Janet K.

THANK YOU!

“We want to say THANK YOU for the service you provide us when we had an issue with our windshield travelling south from Canada. Your service was excellent, our back window in our truck was done expediently, so we could continue on our way to Florida. PLEASE express our thanks to everyone involved, as were treated so well, in order for us to continue on our travels. You are a business that should be recognized for the services that you provide whether a big business in need of your services or small. THANK YOU VERY MUCH from Canadian’s that were passing through your area!!” 

– Jim & Jane Farrell.

REALLY GOOD EXPERIENCE

“Really good experience. Super pleasant young woman helped me when I took in an old bathroom mirror to be cut down and polished (silver had worn off the edges after 25 years!) The final product looks brand new. Turnaround was great.” 

– Pamela R.

JOB DONE PERFECTLY

“Rice’s Glass Company has been a Godsend to our family several times. The most recent was yesterday with a rear auto window that was shattered by a stone from a strimmer. They gave me a very reasonable estimate over the phone which was a fraction of the insurance estimate and the dealer’s estimate. They made me an appointment for the next day and they had the job done perfectly the following day by noon. AND they stuck completely to the estimate. The car looks brand new. The window works perfectly and it is a standard safety glass window just like the dealer would have installed. I don’t know why anyone goes anywhere else besides Rice’s Glass Company. Call them before your insurance company for window and windshield needs!” 

– Deborah

HIGHEST RECOMMENDATION

“Please allow this letter to act as my highest recommendation for Rice’s Glass Company based on work they performed for our company in 2014.

As our supplier and installer of window and glazing on the Shortbread Lofts apartment building in Chapel Hill, North Carolina, Rice’s Glass performed their contract in a professional manner with high attention to quality and schedule. Rice’s Glass was proactive and provided the needed expertise on the preconstruction coordination to insure the proper flashing designs for various challenging skin assemblies that came in contact with the window system. Our client was very pleased with the outcome of the window installation.

I do not hesitate to recommend Rice’s Glass Company for any project.”      Moriarty Testimonial

– George S.

EXCELLENT SERVICE

“I recently had the need to have my automobile’s side mirror replaced. So, as I have done for many years, I called Rice’s Glass Co. I moved to the Chapel Hill area in 1957 and have utilized the excellent services provided by Rice’s Glass Co. for all of my glass needs. I have always been very satisfied with their consistent competency and prompt attention to my concerns. They are very professional and pay attention to detail in both the technical as well as personal areas. I would not hesitate to recommend anyone to Rice’s Glass Co. for their glass needs. I can assure them of a very satisfactory experience and outcome.”

– Jean

EXCELLENT AUTO GLASS SERVICE

“I awoke one morning to discover that a large limb had fallen from one of our large Oak trees and had shattered my windshield. I called the Auto Glass Department at Rice’s Glass Co. and they arranged for me to have my windshield replaced that very morning. I drove to Rice’s and they worked in close harmony with my insurance company and provided me with a ride to work at UNC. They also had someone pick me up at work that afternoon and I was thrilled to have my problem, not only resolved that same day, but carried out in such a prompt and professional manner. I would highly recommend Rice’s Glass Co. to anyone for their auto glass needs.”

– PLB

GREAT CUSTOMER SERVICE, QUICK TURNAROUND

“I had a very good experience at Rice’s. The people are friendly and honest, and they do good work and didn’t keep me waiting.”

– Lauren M.

GREAT COMPANY

“This glass company not only has an auto shop to repair broken glass, but a retail store with all types of glass items (mirrors, glass tables etc.). They’ll even deliver glass to you for your home or store. It looks pretty interesting to see them riding down the street with all that glass on both sides of their truck. The service is fast and professional. I actually had the opportunity of using their services, when the back glass of the car window accidentally caved in; long story, but nevertheless, they were able to repair it within the same day. It looked beautiful once it was done.”

– Kianna M.

FAST, PROFESSIONAL SERVICE

“I used Rice’s when my windshield had to be replaced after some rusted steel flew off another vehicle and hit my car driving south on i-95 (super lame). They gave me an excellent quote and replaced my windshield the next day (super awesome). I recommend them for their fast, professional, and quality service. They can also come to you if you’re unable to get to them.”

– Meg T.

BEYOND OUR EXPECTATIONS

“Just a quick note to let you know that I am extremely pleased with the result of our project. I want to thank you for sending one of the very best working team for our installation. They did a very good, clean, and precise job, in very good time. The measurements were excellent an all fits very well.”

– Nadine B.